Every piece of information you share with Batbaje is a trust we hold in confidence. This policy openly explains what data we collect, how it's stored, and who it's shared with.
Summary: Batbaje does not sell your personal information to third parties for any commercial purpose. Your data is used solely to provide our services and to meet legal obligations.
Batbaje's Privacy Policy ("Policy") explains what personal information we collect, why we collect it, how it is used, and how you can maintain control over your own data.
By using Batbaje's website, mobile app, or any of our digital services, you agree to the terms of this policy. This policy covers our Terms & Conditions' Must be read in conjunction.
Batbaje collects two types of information — (a) what you provide directly and (b) what is collected automatically. Details are listed in the table below:
| Data Type | Example | Requirements | Purpose |
|---|---|---|---|
| Identity-related | Name, Date of Birth, NID Number | Required | KYC verification & age confirmation |
| Contact Information | Mobile number, email | Required | Account Communication & OTP Verification |
| Financial information | BKash/Nagad number, bank details | Required | Deposit & Withdrawal Processing |
| Device & Log Data | IP Address, Browser, OS | Automatic | Security & fraud prevention |
| Location data | Country & city (approximate) | Optional | Localizing services & customizing promos |
| Betting history | Game type, bet amount | Automatic | Responsible Gaming Monitoring |
Batbaje never collects sensitive special-category data, such as health information or religious identity.
Batbaje uses collected information solely for the purposes listed below. If it is ever used for anything else, you will be informed in advance and consent will be obtained where required.
Batbaje uses industry-leading technology to protect your data. No system is completely impenetrable — but we maintain the highest level of vigilance at all times.
Stay alert: Use a strong password, log out when using someone else's device, and never click on suspicious links.
Batbaje uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve the quality of our service.
You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.
Batbaje follows international data protection standards. You have certain important rights over your own personal information.
You may request to know what information Batbaje holds about you.
You can request corrections to any inaccurate or outdated information.
You may request that your data be deleted under certain conditions.
You can request a copy of your data in a machine-readable format.
You can opt out of marketing emails or SMS at any time.
You can request that data processing be restricted while a dispute is being resolved.
To exercise any of these rights, email us at [email protected]. We will respond within 30 business days.
Batbaje conducts KYC (Know Your Customer) verification in line with international financial regulations. This is mandatory for preventing fraud and money laundering.
For any privacy questions, complaints, or to exercise your data rights, please get in touch with us. We aim to respond within a maximum of 30 business days.
Data Protection Team email: [email protected]
For urgent security matters, contacting us via Live Chat will get you a faster response.
6 reasons Batbaje's data protection stands apart
Every transaction and piece of data you share is protected with 256-bit SSL encryption. Batbaje uses bank-grade security to keep your information safe.
Bank-GradeBatbaje never sells your data to advertisers or third parties — that is a core part of our policy.
CommittedEverything we collect and why is clearly stated on this page — no hidden uses.
TransparentYou have full rights to view, correct, or request deletion of your personal data at any time.
User-controlledAll data-related requests are responded to within 30 business days. Urgent matters are handled faster.
Within 30 daysBatbaje reviews and updates its Privacy Policy annually and whenever significant changes in technology occur.
Always up to datePeople in Bangladesh are naturally cautious about sharing personal information online — and rightly so. Batbaje respects that caution. We believe that when users understand exactly where their data goes, trust follows naturally.
The name, mobile number, or NID details you provide when registering with Batbaje are used solely to secure your account and verify payments. This information is never shared with advertising companies or data brokers — and that's not just a policy statement. Every system at Batbaje is built to work exactly that way.
People sometimes wonder, "I'm just playing at a casino — why does my data even matter?" The truth is, it matters a great deal. Your bKash number, transaction history, and account details can cause serious harm if they fall into the wrong hands. That's why Batbaje treats data security as its highest priority.
Another common concern is whether Batbaje will send unwanted messages. We only send promo or offer notifications when you've given your consent — and you can withdraw that consent at any time, either through your account settings or by contacting support.
Batbaje's goal goes beyond being a great gaming platform — we aim to be a trusted name in Bangladesh's digital landscape. The foundation of that trust is the protection of your data.
Answers to Two Popular Gaming Questions